Frequently asked questions.

General Questions

Most Popular Questions:

When you subscribe to MarsTv, you get login credentials to IPTV server with instructions for how to setup it on your device

Since you report us a support question we try to make our best to find out what is going on, depending on the case it could take more or less time, however a standard time could be minutes.

All Smart TVs, Android Phones, Android Boxes, Firestick, Ios (iPhone, Ipad, Apple TV), PC, Enigma, Kodi, VLC, Vu+, DreamBox, Roku, and many more...

The ideal internet speed for streaming on IPTV. At least 15-35 Mbps is recommended for streaming on IPTV. Generally, you'll want to have this speed so you can sit back and watch without worrying about disruptions like buffering.

We have 7 days money-back policy. 
If you're not happy with the service you can ask for a refund at any time. 
We will issue your refund within seven days. 

Help Center

We’d love to hear from you! If you have any questions, comments, or feedback about our services, please don’t hesitate to get in touch with us using one of the methods below.